For the past two years, I had to drive 36 mins (30 kms) to a nearby Equity Bank in order to access money from my PayPal account using my VISA card simply because despite several attempts to have my Safaricom MPESA phone number set as the primary contact number, nothing was forthcoming.
With the introduction of PayPal mobile money service, I can now withdraw from PayPal account to M-PESA in a record 2 hours from the comfort of my home.
About PayPal Mobile Money Service with M-PESA
A product of TransferTo incorporation with PayPal and Safaricom, PayPal mobile money service is a money transfer service for PayPal and MPesa clients.
TransferTo is a B2B mobile payment system linking businesses and mobile operators globally.
How to Qualify
To qualify, you must have an eligible Kenyan PayPal and M-PESA account. You’ll then link your two accounts and will be able to move your money from one to the other.
Signing up for your PayPal account
Note: You require an active email address to register for the service. Visit paypal.com/ke and follow the steps provided to complete your registration. Next, click on the PayPal logo at the top left or open the link send in your email for the confirmation.
You can register for M-PESA at any M-PESA agent outlet across Kenya.
How do I register for this service?
- Use your email address and password to log in to the portal
- Provide your M-PESA phone number
- You will then receive a verification code
- Enter the code to confirm and link your account.
- You’re done!.
How do I withdraw money from Mpesa
Visit PayPal Mobile Money click “Withdraw”.
To convert your currency in USD, visit PayPal.com/ke
Finally, you will be prompted to provide the amount you would like to withdraw from your PayPal account in USD. Confirm and complete the withdrawal of money.
How do top up my PayPal account using my M-Pesa balance?
On the menu, click top-up, provide the amount you want to top up using the amount in your M-PESA account. You will then go to Lipa Na M-Pesa on your M-PESA menu, enter business number 800088, enter your phone number as your account number, enter your M-PESA pin and click send
Use your newly topped up balance to easily and more securely shop online or send payments with PayPal.
How much can you transact
Subject to current M-PESA transaction limits, you can transact to a maximum of 70,000 KES per transaction and 140,000 KES per day.
Delays in the transaction.
In case you don’t receive money in your account in due time, contact support using your transaction ID located under the Transaction History menu and your email address.
Failure to link your account
Contact the support in the event you fail to link your bank account.
Issues about M-Pesa and PayPal can only be resolved by respective agents and not by TransferTo.
Got a question regarding your top up or withdrawal? We can help! Just send us your question through this Contact Us page. Please contact PayPal or M-PESA directly if you have any specific account related queries.